Eligibility
To use our website or place an order, you must be at least 18 years old, or have parental/guardian consent. Our products are intended for personal, residential, and commercial wellness use.
Account Accuracy
You are responsible for providing accurate and up-to-date account details, including billing/shipping address and payment information. Incorrect details may lead to delays, failed deliveries, or additional charges.
Order Acceptance
All orders are subject to review and acceptance. Vital Recovery, reserves the right to refuse or cancel any order due to stock limitations, pricing discrepancies, or suspected fraudulent activity.
Pricing & Availability
Product prices and availability are subject to change without prior notice. If an item is unavailable after purchase, we will notify you promptly and provide alternatives or a refund.
Payment Terms
Full payment is required at checkout using approved payment methods. All transactions are processed securely through PCI-compliant gateways.
Shipping & Delivery
Orders will be shipped according to our Shipping Policy. Delivery times may vary based on product availability, customization, and destination.
Returns & Exchanges
Eligible returns must comply with our Returns & Refunds Policy. Customized or made-to-order items may be final sale and non-returnable.
Warranty
All products include a manufacturer’s warranty. Warranty terms vary by product type and are detailed on each product page.
Limitation of Liability
Vital Recovery, is not liable for damages arising from misuse, improper installation, or failure to follow product guidelines.