30-Day Return Window
We accept returns within 30 days of delivery for items that are unused, in their original packaging, and in resellable condition. Proof of purchase is required. Please ensure products are securely packaged to prevent any damage during return transit.
Return Shipping
Customers are responsible for return shipping costs. A 15–25% restocking fee may apply depending on the product.
Note: Large wellness products such as cold plunge tubs, home saunas, and heavy gym equipment may be considered final sale if opened, assembled, or used. Customized or made-to-order items are also non-returnable.
Start Your Return
To initiate a return, email us at support@vitalrecovery.com with your order number and reason for return. Our team will guide you step-by-step to make the process smooth, quick, and hassle-free.